Legal notice

Legal Notice

Last Updated: September 22, 2026

This Legal Notice applies to the Palms and Padel website, online store, and related services available through www.palmsandpadel.com.

By accessing, browsing, using, or purchasing products through our website, you agree to this Legal Notice together with our other applicable policies, including our Terms of Service, Privacy Policy, Shipping Policy, and Refund & Return Policy.

Please read these policies carefully before using our website or placing an order.

1. General Information

The information provided on this website is intended for general informational and commercial purposes.

We make reasonable efforts to ensure that product descriptions, photographs, specifications, measurements, prices, availability, promotional information, and other website content are accurate and current.

However, we do not guarantee that all information will always be complete, accurate, current, or free from errors.

Our website may occasionally contain typographical errors, pricing errors, outdated information, incorrect specifications, incomplete descriptions, technical display issues, inventory inaccuracies, or other unintended errors or omissions.

We reserve the right to correct, update, or modify website information when reasonably necessary.

2. Product Information

Palms and Padel makes reasonable efforts to accurately describe and display its products.

Product photographs, illustrations, videos, dimensions, colors, materials, specifications, packaging, features, and descriptions are provided for product identification and reference.

Actual products may vary slightly due to factors including screen settings, lighting, photography, manufacturing processes, fabric characteristics, printing or embroidery methods, production batches, packaging changes, and reasonable variations in measurements.

In particular, colors may appear differently depending on the device or screen used to view our website.

Minor variations that do not materially affect the nature, appearance, quality, function, or intended use of a product do not necessarily constitute a defect or misrepresentation.

Nothing in this section limits any mandatory consumer rights provided by applicable law.

3. Product Fit, Use & Care

Customers are responsible for reviewing available product information, including sizing, measurements, materials, care instructions, and intended use, before placing an order.

Product fit, appearance, performance, and comfort may vary between individuals depending on body shape, size, activity, environment, and other individual circumstances.

Customers are responsible for using and caring for products in accordance with applicable care labels, instructions, warnings, and reasonable use guidelines.

Damage resulting from misuse, improper washing or care, improper storage, unauthorized alterations, accidents, neglect, or use outside the product's intended purpose may affect eligibility for a return, refund, replacement, or other remedy, to the extent permitted by law.

4. Pricing & Availability

Prices displayed on our website may change from time to time.

We reserve the right, where legally permitted, to:

  • Change prices or promotions.

  • Correct pricing or technical errors.

  • Change product availability.

  • Limit product quantities.

  • Discontinue products.

  • Correct inaccurate product descriptions or information.

The price applicable to an order will generally be the price displayed during checkout, subject to obvious pricing, technical, system, or inventory errors and applicable law.

Taxes, shipping charges, customs duties, import fees, or other transaction-related costs may apply depending on the customer's location and the nature of the transaction.

5. Order Acceptance & Cancellation

Submitting an order or receiving an automated order confirmation does not necessarily mean that the order has been finally accepted for fulfillment.

Orders may be subject to reasonable checks, including:

  • Payment authorization

  • Inventory availability

  • Address verification

  • Fraud prevention screening

  • Customer information verification

  • Product availability

  • Technical validation

  • Legal or regulatory requirements

We reserve the right to reject, cancel, delay, or review an order where there is a legitimate reason to do so.

Reasons may include product unavailability, payment failure, suspected fraud, incorrect pricing, incorrect product information, incomplete customer information, shipping restrictions, technical problems, or violation of applicable policies.

If payment has already been collected for an order that we subsequently cancel, an appropriate refund will be issued to the original payment method, subject to applicable law and our Refund & Return Policy.

6. Product Availability & Limited Releases

Certain Palms and Padel products may be offered in limited quantities or as limited-edition releases.

Availability is not guaranteed, and products may sell out or become unavailable without prior notice.

We reserve the right to limit quantities purchased by an individual customer, household, or account where reasonably necessary to prevent abuse, unauthorized resale, fraud, or other misuse.

7. Intellectual Property

All content appearing on this website is owned by, licensed to, or otherwise lawfully used by Palms and Padel or the applicable rights holder.

This includes, but is not limited to:

  • Palms and Padel name and logo

  • Product names and designs

  • Slogans and brand elements

  • Product photographs

  • Graphics and illustrations

  • Videos

  • Text and product descriptions

  • Website layouts and designs

  • Digital content

  • Icons and other visual elements

Unless we have provided written authorization or applicable law permits otherwise, you may not copy, reproduce, republish, modify, distribute, sell, scrape, commercially exploit, or create derivative works from our protected content.

The Palms and Padel name, logo, designs, and other brand assets may not be used without our prior written permission.

8. Third-Party Brands & Trademarks

Any third-party brand names, product names, trademarks, logos, symbols, or company names appearing on this website remain the property of their respective owners.

Unless expressly stated otherwise, reference to a third-party brand does not imply that Palms and Padel is affiliated with, sponsored by, endorsed by, or officially connected with that brand.

Third-party trademarks may be referenced where reasonably necessary for legitimate identification, description, compatibility, informational, or other lawful purposes.

9. Third-Party Links & Services

Our website may contain links to or integrations with third-party websites, platforms, applications, payment providers, shipping carriers, social media platforms, analytics services, advertising platforms, or other external services.

These third parties operate independently and may have their own terms, privacy policies, security practices, and customer service policies.

Palms and Padel does not control and is not responsible for the content, availability, security, privacy practices, or operations of third-party services.

The presence of a third-party link, logo, or integration does not automatically mean that Palms and Padel endorses, guarantees, or accepts responsibility for that third party.

10. Fraud Prevention & Website Security

To protect our customers, payment systems, and business, Palms and Padel may use reasonable fraud-prevention and security measures.

We may review transactions and, where reasonably necessary, request additional information relating to payment authorization, billing information, shipping information, account activity, or order details.

Orders may be cancelled or restricted where there is reasonable evidence of fraud, unauthorized payment activity, chargeback abuse, false information, identity misuse, promotional abuse, automated purchasing activity, or other suspicious or unlawful activity.

Where legally permitted or required, serious fraudulent activity may be reported to relevant payment providers, financial institutions, service providers, or authorities.

11. Website Availability

We make reasonable efforts to keep our website available and functioning properly.

However, uninterrupted access cannot be guaranteed.

The website may occasionally experience interruptions or reduced functionality due to maintenance, software updates, hosting problems, network issues, cybersecurity incidents, payment service interruptions, third-party service failures, technical faults, or circumstances outside our reasonable control.

We may modify, suspend, restrict, or temporarily discontinue website functionality where reasonably necessary for technical, operational, security, legal, or maintenance purposes.

12. International Orders & Customs

For international orders, customers may be responsible for complying with applicable import laws, customs regulations, tax obligations, and local restrictions.

Depending on the destination and shipping method, customers may be responsible for customs duties, import taxes, VAT or similar taxes, brokerage charges, clearance fees, or other government or carrier-imposed charges.

International deliveries may be affected by customs inspections, local import restrictions, government requirements, carrier procedures, or other circumstances outside our reasonable control.

Please refer to our Shipping Policy for additional information regarding international shipping.

13. No Professional Advice

Information provided through this website, including product descriptions, guides, recommendations, comparisons, specifications, or other general information, is provided primarily for commercial and informational purposes.

Unless expressly stated otherwise, website content should not be considered legal, financial, medical, tax, investment, engineering, or other professional advice.

14. Customer Responsibility

By using this website, customers are responsible for:

  • Providing accurate billing and shipping information.

  • Reviewing product descriptions and sizing information before purchase.

  • Selecting appropriate products, sizes, and variations.

  • Following applicable product care and use instructions.

  • Using products safely and lawfully.

  • Reviewing relevant store policies before placing an order.

  • Contacting Palms and Padel promptly if an issue occurs with an order.

Customer responsibility does not remove or reduce any mandatory rights available under applicable consumer protection law.

15. Limitation of Liability

To the fullest extent permitted by applicable law, Palms and Padel and its owners, employees, contractors, suppliers, service providers, and affiliates will not be responsible for indirect, incidental, special, consequential, or similar losses arising from circumstances outside our reasonable control.

Such circumstances may include temporary website outages, network failures, third-party service interruptions, payment processing problems, carrier delays, technical errors, incorrect customer information, customer misuse, unauthorized third-party activity, or other circumstances outside our reasonable control.

Nothing in this Legal Notice excludes or limits liability where such exclusion or limitation is prohibited by applicable law.

Mandatory consumer rights remain unaffected.

16. Consumer Rights

Nothing in this Legal Notice is intended to waive, exclude, restrict, or replace any consumer right that cannot legally be waived, excluded, restricted, or replaced.

Customers may have statutory rights depending on their location and the laws applicable to their transaction.

Where a provision of this Legal Notice conflicts with a mandatory consumer protection requirement, the applicable mandatory legal requirement will apply to the extent of the conflict.

17. Changes to This Legal Notice

Palms and Padel may update, modify, or replace this Legal Notice from time to time to reflect changes in our website, business practices, products, services, technology, policies, or applicable legal requirements.

The version published on this website will constitute the current version.

The Last Updated date at the top of this page indicates when this Legal Notice was most recently revised.

18. Severability

If any provision of this Legal Notice is determined by a competent court or authority to be invalid, unlawful, or unenforceable, that provision will be limited, modified, or removed to the minimum extent necessary.

The remaining provisions will continue to apply to the fullest extent permitted by law.

19. Relationship With Other Policies

This Legal Notice should be read together with the other policies and terms available on the Palms and Padel website, including:

  • Terms of Service

  • Privacy Policy

  • Shipping Policy

  • Refund & Return Policy

  • Cookie Policy, where applicable

  • Product-specific terms or warranty information

Where another policy contains more specific provisions concerning a particular matter, the more specific policy will generally apply to that matter, subject to applicable law.

20. Governing Law

Use of this website and transactions conducted through it are subject to applicable laws and regulations.

To the extent permitted by law, this Legal Notice and transactions with Palms and Padel will be governed by the laws of the State of Florida, without regard to conflict-of-law principles.

Nothing in this section is intended to deprive a customer of any mandatory consumer protection, remedy, jurisdictional protection, or statutory right provided by applicable law.

21. Contact Us

If you have questions regarding this Legal Notice or our website, please contact us:

Palms and Padel
Email: k@palmsandpadel.com
Website: www.palmsandpadel.com

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